KB-022203

Migration Configuration Missing Parameters

Troubleshooting when required configuration values are missing in the Opsole Admin Portal during pre-migration validation (~10%).

Description

During pre-migration validation, the application checks whether all required configuration values are available from the Opsole Admin Portal.

This error occurs when one or more mandatory configuration parameters are missing or incomplete.

This validation happens before migration begins. No device changes are performed at this stage.


Quick Reference

ItemDetails
StagePre-Migration configuration validation
ProgressAround 10%
Device impactNo device migration changes have been made
Safe to retryYes
ResponsibilityCustomer IT administrator

What You Will See

Application Message

Migration configuration is missing parameters, Please update and try again.

KB

Portal Log

Migration failed in module ConfigurationValidation


Root Cause

Required configuration values are missing or incomplete in the assigned migration configuration.

Common causes:

  • Source tenant details not configured
  • Target tenant details missing for cross-tenant migration
  • Domain leave credentials not provided
  • BitLocker configuration not defined
  • Incorrect or incomplete configuration assigned to the device

Diagnosis

Review the migration configuration in the Opsole Admin Portal and confirm the following:

  1. Source tenant name is configured
  2. Target tenant name is configured (if applicable)
  3. Domain leave username is provided
  4. Domain leave password is provided
  5. BitLocker setting is defined
  6. Correct configuration is assigned to the device

Resolution

Missing Configuration Values

Update all required fields in the Opsole Admin Portal configuration.


After updating the configuration, retry the migration.


Recovery Steps

  1. Close the Opsole Migrate application
  2. Re-open the application
  3. Start migration again

When to Contact Support

Contact support@opsole.com if:

  • Configuration appears complete but the error persists
  • Multiple devices show the same issue unexpectedly

  • Event Viewer → Application and Services Logs → OpsoleMigrate

How is this guide?